{"id":7758,"date":"2026-07-06T12:55:53","date_gmt":"2026-07-06T12:55:53","guid":{"rendered":"https:\/\/aevita.com\/complains-policy\/"},"modified":"2026-07-06T13:15:08","modified_gmt":"2026-07-06T13:15:08","slug":"complains-policy","status":"publish","type":"page","link":"https:\/\/aevita.com\/en\/complains-policy\/","title":{"rendered":"Complains policy"},"content":{"rendered":"\t\t
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Complains policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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At Aevita, we strive to achieve high levels of customer satisfaction and provide a high-quality service. In the unlikely event that a situation arises in which you are not satisfied with our services, we would like to hear from you. You can contact our customer service team directly via klantenservice@aevita.com <\/a> or by filling in the contact form on our website.<\/p>

If you have any complaints and feel that Aevita is not handling them appropriately, OR if you believe that these complaints should be assessed by an independent third party, you can report them to our independent complaints officer. Aevita has outsourced this service to the Quasir Group.<\/p>

\"complains<\/p>

If you are not satisfied or have a complaint about the services provided by Aevita, you can take the following steps:<\/p>

  1. Aevita has outsourced its complaints handling and mediation to Quasir.<\/li>
  2. You can contact Quasir using the contact details below to raise your complaint. A Quasir complaints officer will contact you within 48 hours.<\/li>
  3. Quasir\u2019s complaints officer will then advise you and help you to resolve the complaint.

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    Quasir\u2019s contact details: <\/strong><\/p>