Last Saturday, the consumer programme Kassa examined weight-loss medication sold online. The main finding: the programme was able to obtain this type of medication online with relative ease simply by filling in an intake form, without a telephone check or video consultation with a healthcare professiona
This raises an important question: how do you ensure safety and care as healthcare becomes increasingly digital?
Digital healthcare can actually work very well, provided it is done responsibly
At Aevita, we are firm believers in digital healthcare. It can be more accessible, more efficient and more user-friendly. However, as far as we are concerned, digital healthcare is never ‘digital only’. Particularly when it comes to medication and weight-loss programmes, it is essential that there is scope for medical assessment, personalised support and proper information.
Why we always start with a video consultation
That’s why, at Aevita, you always start with a video consultation with your dedicated Aevita nurse. This isn’t just a formality, but an important step in ensuring the process is safe and personalised. During that consultation:
- we get to know you in person (which tells us more than a form ever could);
- there is time for questions and to discuss your expectations before you start;
- we carry out an additional check to verify the person’s identity, but also to assess whether they are actually eligible.
This way, we combine the best of both worlds: the convenience of digital services with the personal touch and reassurance of face-to-face care.
Safe, caring and personalised online healthcare
The attention that Kassa is giving to this issue highlights just how important it is that digital service providers focus not only on speed and commercial considerations, but also on quality and safety. We will therefore continue to invest in digital healthcare that not only feels warm and personal, but also meets the highest standards.
